Business partnership with Hewa
As an installation company, you want to work quickly with a wholesaler that understands how projects run in practice. Hewa supports installers, technical companies and project organisations with heating solutions, technical expertise, project support, digital functionalities and practical service during and after the project.
A business account with Hewa is intended for companies that need more than just a webshop. You get access to business benefits, individual price agreements, installer functionalities and support that fits the daily practice of installation projects.
For installers who want practical support
From individual price agreements and technical support to customer portal functionalities, urgent support, training sessions and fast delivery under specific conditions.
Individual business price agreements
Technical support for projects
Access to customer portal and Selfcenter
Fast delivery under specific conditions
Custom price agreements
Business prices and discounts tailored to your organisation, activities and purchasing volume.
Technical project support
Support with product selection, system configuration, project composition and technical documentation.
Urgent support line for faults
Faster response for urgent technical questions, faults or service work on site.
Smart customer portal functions
Access to Easy Buy, purchaser management, tickets, documentation and support via the Selfcenter.
More than a business webshop
Hewa aims to support installation companies throughout the complete process: from orientation and product selection to project execution, service, fault support and follow-up assistance. This creates a partnership that goes beyond simply supplying products.
Technical support from request to aftercare
Installation projects are not only about product availability, but also about correct application. Hewa thinks along with you when developing technical solutions, configuring systems and assessing product specifications.
- Support with project development and system configuration
- Advice on heating solutions, water storage and component selection
- Support with technical specifications and documentation
- Help with hydraulic diagrams and practical installation applications
- Support during project execution and with follow-up questions
Individual price agreements and business conditions
With a business account, price agreements and discounts can be tailored to your organisation, activities and ordering behaviour. This allows you to purchase more clearly and work with conditions that better match your daily practice.
Depending on your account and agreements, you get insight into your own prices within the webshop and customer portal. This makes it easier to prepare quotations, manage project purchases and process recurring orders faster.
Functionalities for installation companies
Easy Buy
Easily upload your own purchase order. The system imports the data directly, making ordering faster and more efficient.
Purchaser management
Manage multiple purchasers within your organisation and keep better control over who places, checks and manages orders.
Ticket system
Easily create tickets for support, questions or follow-up regarding orders, service and technical topics.
Selfcenter
Access technical documentation, manuals, fault support and additional assistance in one central place.
Urgent support for faults
For installation companies, fast technical support can be important, especially in the event of faults or urgent situations on site. Hewa gives installers the opportunity to respond faster when technical support is required.
This support is intended to help installers move forward with product specifications, parts, documentation or technical next steps. This ensures better support when speed and clarity are important.
Same-day delivery under specific conditions
For regions such as Salland and Twente, Hewa can deliver on the same day using its own delivery service. This is especially useful for urgent situations, project planning or when missing materials are needed quickly.
This service depends on the purchase value (min. 1000 euros excluding VAT), stock availability, location, planning, product type and agreed conditions. Contact us before 10:00 to discuss the current options for your region or project planning.
Who is a business account intended for?
Installation companies
For companies that regularly purchase heating systems, water storage, installation materials or parts.
Commercial projects
For project-based applications where technical support, availability and clear agreements are important.
Technical service providers
For organisations that carry out service, maintenance or replacement work and want fast access to products and support.
Independent installers
For installers who want to purchase professionally and need practical support and short communication lines.
Events, information sessions and training
Hewa regularly organises events, information sessions and training courses about systems, applications and technical topics within the heating sector. These sessions are intended for installers who want to orientate themselves, deepen their knowledge or receive further training.
As a business customer, you stay better informed about new developments, product applications and practical points of attention from installation practice.
Listing as an affiliated installation company
Installation companies that work with Hewa can, where appropriate and by agreement, be listed on our page with affiliated installation companies. This helps customers looking for an installer get in touch with you more easily.
This listing is intended to make the partnership visible and to help customers find a suitable installer for their project.
How does becoming a business customer work?
1
Request a business account
Register easily via our website.
2
We review your request
We check your company details and assess which business options are suitable. In some cases, this is done automatically.
3
Access to business functions
After approval, you will receive a confirmation email and access to your business environment, own prices and relevant functionalities.
4
Start purchasing more efficiently
Use the customer portal, technical support and the available functions for your projects.
Why purchase from Hewa as a business customer?
Business purchasing at Hewa gives installation companies more control over product selection, technical support, documentation and ordering processes. This is especially valuable when you regularly work with heating systems, boilers, buffer tanks, installation materials and project-based applications.
- Practical support from people with technical knowledge
- Access to functions that speed up the ordering process
- Clear communication about projects, deliveries and service questions
- Possibility of price agreements and business conditions
- Support during preparation, execution and aftercare
Suitable for recurring and project-based purchasing
Whether you regularly order individual components or configure complete systems for a project, a business account makes it easier to bundle purchasing, documentation and support in one place.
This makes the account suitable for installation companies that order daily, as well as project organisations that need clear technical coordination and reliable delivery agreements in advance.
Frequently asked questions
Who is a business account with Hewa intended for?
A business account is intended for installation companies, independent installers, technical service providers and project organisations that want to purchase professionally from Hewa.
Will I get individual price agreements with a business account?
Depending on your organisation, activities and agreements, business prices and discounts can be configured. These will be visible within your business environment.
Does Hewa offer technical support for projects?
Yes, Hewa supports installers with product selection, system configuration, technical specifications, hydraulic diagrams, documentation and practical project questions.
Is same-day delivery always possible?
No, same-day delivery depends on conditions such as purchase value, stock availability, location, planning, product type and delivery capacity. Contact us for the current options.
What is Easy Buy?
Easy Buy is a functionality that allows you to upload your own purchase order. The system imports the data directly, making the ordering process faster and more efficient.
What can I do with the Selfcenter?
In the Selfcenter, you will find technical documentation, manuals, fault support, the ticket system and additional support that may be relevant for installers.
Can my installation company be listed on the affiliated installation companies page?
By agreement, a cooperating installation company can be listed on our affiliated installation companies page, provided this matches the partnership and target group.
Does Hewa organise training for installers?
Yes, Hewa organises events, information sessions and training courses for installers. These are intended for orientation, knowledge sharing and further training around systems and applications.
More convenience for your purchasing process?
With a business account, you get access to your own prices, technical support, Easy Buy, purchaser management, tickets, the Selfcenter and practical support for installation projects.