iGarden Training & Certification

Discover, develop and grow with iGarden

From a first introduction to InverX7 to full partner and installer certification. Through Hewa, iGarden offers three programmes for installation companies that want to build knowledge, work professionally with the system and become part of the iGarden partner network.

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Three programmes, one ecosystem

The right knowledge for every stage

Working with iGarden goes beyond simply installing a heat pump. Product knowledge, installation, service, company processes and continuous development together form the foundation of the iGarden network.

From introduction to certified operation

The Experience Day focuses on orientation. The Certified Partner Program certifies the installation company as a partner. The Smart Heat Program technically certifies installers within the company for installation and service.

01
Orientation

Experience Day

A half-day introduction to InverX7, the possibilities of the system and the route towards becoming an iGarden Certified Partner.

02
Partner certification

Certified Partner Program

A full-day programme for the person responsible within the installation company, including knowledge transfer, assessment and certification.

03
Technical certification

Smart Heat Program

The technical training programme for installers who install, maintain and service InverX7 systems.

Training & certification

The three iGarden programmes

Each programme has its own purpose and target group. Together, they form the route towards a professional, knowledgeable and future-focused iGarden partner network.

01

iGarden Experience Day

The first introduction to the world of iGarden and the possibilities of the InverX7 heat pump system.

Half day Orientation Approx. once per quarter

Who is it for?

For installation companies and professionals who want to seriously explore whether iGarden fits their business, working methods and future product offering.

What do we cover?

  • Introduction to iGarden and the InverX7 heat pump platform
  • The key capabilities and characteristics of the system
  • Possible connections, extensions and applications
  • An introduction to how the iGarden ecosystem is structured
  • Introduction to the opportunities within the iGarden partner network
  • Explanation of the next step towards becoming an iGarden Certified Partner
Good to know: the Experience Day is an orientation programme and does not provide partner or installer certification. After the Experience Day, a company can apply to be considered for the Certified Partner Program.
02

iGarden Certified Partner Program

The comprehensive partner programme for installation companies that want to represent iGarden professionally through the Hewa channel.

Full day Company certification Every quarter

Who is it for?

The Certified Partner Program is intended for the business owner or responsible person within the installation company who manages the cooperation with Hewa and iGarden.

What do we cover?

  • The requirements and principles of the Certified Partner network
  • Cooperation and processes within the Hewa and iGarden channel
  • Product characteristics and application possibilities of InverX7
  • Service, support and responsibilities
  • Developments within the iGarden ecosystem
  • New innovations, applications and future possibilities
  • The role of technical certification within the installation company
  • Assessment of the knowledge covered during the programme
  • Certification as an iGarden Certified Partner through Hewa
Assessment and certification: the programme concludes with a knowledge assessment. If additional training or reassessment is required, a second training or assessment day may be necessary.
03

iGarden Smart Heat Program

The technical training programme for installers who install, maintain and service InverX7 systems.

Technical training Installers Target: once every 2 months

Who is it for?

For every installer within an installation company who will independently work with iGarden InverX7 systems, from installation through to maintenance and service.

What do we cover?

  • The technical design and operation of the InverX7 system
  • Important points for correct installation
  • Working with the main settings and system functions
  • System checks and evaluation
  • Service procedures and practical considerations
  • Recognising and systematically diagnosing faults
  • System maintenance
  • Practical knowledge for working on iGarden installations
Individual certification: technical certification applies to the installer who has successfully completed the Smart Heat Program. Once the certificate expires, recertification is required to keep the certification valid and up to date.
The iGarden journey

From first introduction to long-term partnership

The programme structure is designed to bring both the installation company and the people who actually work with InverX7 to the right level of knowledge and keep them there.

01

Discover

Get to know InverX7, iGarden and the possibilities of the ecosystem during an Experience Day.

02

Become a partner

Complete the Certified Partner Program as the responsible person and demonstrate the required knowledge.

03

Train installers

Installers complete the Smart Heat Program for technical knowledge of installation, service and maintenance.

04

Keep knowledge up to date

Partners remain informed about new developments and technical certifications are renewed when required.

Schedule

Regular training and certification opportunities

The programmes are organised at different times throughout the year. Exact scheduling may be adjusted depending on demand and availability.

Experience Day

Discover iGarden

Approximately once per quarter

Additional Experience Days may be organised when demand is higher.

Certified Partner Program

Become a partner

Every quarter

A programme is scheduled each quarter for new potential iGarden Certified Partners.

Smart Heat Program

Technical certification

Target: once every two months

In addition to new certifications, sessions are also scheduled for required recertification.

Certified Partner network

Certification is the beginning, not the end

iGarden is continuously evolving. The partner programme is therefore not limited to a single certification moment, but focuses on continuously sharing knowledge and developments.

01

Direct product updates

Certified Partners are kept directly informed about relevant developments relating to products, functions and the iGarden ecosystem.

02

New developments

New possibilities, innovations and important changes are actively communicated throughout the partner network.

03

Technical knowledge

Through the Smart Heat Program, technical knowledge within installation companies is maintained at the required level.

04

Long-term cooperation

The network is focused on professional installation, high-quality service and sustainable cooperation between iGarden, Hewa and the installation company.

Important distinction

Company certification and installer certification

An iGarden Certified Partner and a Smart Heat certified installer each have a different role within the iGarden programme.

iGarden Certified Partner

Applies to the installation company and its cooperation within the Hewa and iGarden partner channel.

The responsible person or business owner completes the Certified Partner Program.

Smart Heat certified installer

Applies to the individual installer who works technically with InverX7 systems.

Installers carrying out installation, maintenance or service complete the Smart Heat Program and keep their certification up to date.

Frequently asked questions

More about the programmes

Do I receive a certificate after an Experience Day?

No. The Experience Day is an orientation programme. You are introduced to iGarden, InverX7 and the partner programme. Afterwards, your company can apply to be considered for the Certified Partner Program.

Who attends the Certified Partner Program?

The programme is intended for the business owner or responsible person within the installation company who manages the cooperation with Hewa and iGarden.

Do installers also need to complete the Smart Heat Program?

Installers who work technically with InverX7 systems complete the Smart Heat Program to gain the required product, installation, service and maintenance knowledge.

What happens if the assessment is not passed immediately?

During the Certified Partner Program, additional knowledge transfer or reassessment may be required. In that case, a second session may be scheduled.

Is technical certification valid indefinitely?

No. Once a Smart Heat certificate expires, the installer must complete recertification to keep the technical certification current.

How are Certified Partners kept informed?

Certified Partners are kept directly informed about relevant developments, innovations and changes relating to iGarden and the InverX7 ecosystem.

Become part of iGarden

Which step is right for your organisation?

Choose the program that best suits your organization and view the current training dates right away. From an introductory Experience Day to partner and technical certification.

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